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Complete DVD Training Library

The Complete DVD Training Library is our flagship DVD training package which is currently helping tens of thousands of organizations improve communications with customers. Training with this proven 18-module DVD series will help your staff to become highly skilled at satisfying customers.

NOTE: the resolution of these online previews is limited. The full length, chaptered DVD training programs you license will be broadcast quality.

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	Workbooks, leader's guides and supporting material
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The Complete DVD
Training Library

Simply put, this series of classroom training tools will add instant credibility and proven content to your next customer service workshop, staff meeting or training class. The comprehensive collection of titles will give your trainers, managers and supervisors the flexibility to train on a variety of subject for months without ever repeating. In addition, this material will save hundreds of hours of preparation time. These DVD programs are equally effective in a self-study environment, for employees who choose to learn on their own or are located in a remote location.

The Complete DVD Training Library includes 18 skill-driven customer service training modules. Individually, these titles are $495 each and most organizations choose to save nearly 50% by ordering the Complete DVD Training Library for $4,490!

Each chaptered DVD training module in this series features broadcast-quality production values and offer easy-access chapter menus. Users have the option of playing each program in its entirety or viewing selected segments to help the audience focus on specific skills and sections. Each course includes a comprehensive leader's guide to ensure the facilitation goes smoothly along with 25 desktop reminder cards so your team can take the teaching points from each module back to their work area for reinforcement. Also included are one-year duplication rights for the accompanying participant workbooks with the option to renew after that period.

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