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ServiceSkills.com elearning

America's Premier Provider of Customer Service Skills

Online Learning to Improve Service, Teams & Managers

Best Selling Customer Service Training Videos

SCORM Courses for Learning Management Systems

Customer Service Training Workshops & Keynotes

eLearning Training

ServiceSkills.com is a proven web-based communication training platform which empowers your customer service staff, call center agents & all team members with the soft-skills they need to raise customer satisfaction levels, reduce conflict, improve teamwork & manage effectively. Full Administrative Management System tracks performance.

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DVD-based Packages

A full collection of video-based training courseware which address the spectrum of communication topics including customer service, satisfaction, client retention, telephone skills, employee relations, conflict resolution & management topics. This training content is ideal for staff meetings, individualized learning & classroom training session.

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Workshops & Keynotes

Invite our expert presenters to conduct your next customer service training class. From small group workshops with our certified trainers to Nancy's Association keynotes & corporate events. Choose from a popular collection of customer service, client retention & communication topics delivered to groups ranging in size from ten to ten thousand.

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