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Telephone Doctor
ServiceSkills.com elearning

America's Favorite Brand of Customer Service Training

Web-based Customer Service Training Platform

Best-Selling Customer Service Training DVD Courses

Courses for your Learning Management System

Keynote Presentations & On-site Training Workshops

Online Learning

ServiceSkills.com - Our powerful web-based training portal features award winning steaming video modules backed by quizzes, interactive feedback, reminders & completion awards. The robust admin system empowers managers to assign eLearning courses, recognize performance gaps & monitor progress.

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DVD-Based Training

A collection of highly effective DVD-based training courses addressing the full spectrum of customer service, client retention, telephone skills, employee relations, leadership & communication topics. This proven content is ideal for your next staff meeting or classroom training session.

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On-site Workshops

Invite our expert presenters to conduct your next customer care training class. From small group workshops with our certified trainers to Nancy's corporate speaking & association keynotes. Choose from a proven collection of customer experience topics delivered to groups ranging in size from ten to over a thousand.

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