Customer Service DVD Series
A proven collection of skill-driven DVD-based training programs which cover the spectrum of customer service, customer success, client retention, people skills, help desk, and call center skills.
Keynotes & Workshops
Keynotes & On-site Workshops for Associations, Corporations and Sales Meetings featuring Nancy Friedman, The Telephone Doctor. Visit www.nancyfriedman.com for topic lists and to request an info packet.