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ServiceSkills.com elearning

America's Premier Provider of Communication Training

Online Learning to Improve Customer Service Skills

Best Selling Customer Service Training DVDs

LMS Modules for Learning Management Systems

Customer Service Training Workshops & Keynotes

eLearning Training

ServiceSkills.com is a proven web-based communication training platform which empowers your customer service agents, call center staff & team members with the soft-skills they need to raise customer satisfaction levels, reduce conflict, improve teamwork & manage effectively. Courses also available for Learning Management Systems.

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DVD-based Packages

A full spectrum of DVD-based training courseware which address soft-skill communication topics including customer service, satisfaction, client retention, telephone skills, employee relations, conflict resolution & management topics. This training content is ideal for staff meetings, individualized learning & classroom training session.

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Workshops & Keynotes

Invite our expert presenters to conduct your next customer service training class. From small group workshops with our certified trainers to Nancy's Association keynotes & corporate events. Choose from a popular collection of customer service, client retention & communication topics delivered to groups ranging in size from ten to ten thousand.

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