DVD-Based Training
A collection of highly effective DVD-based training courses addressing the full spectrum of customer service, client retention, telephone skills, employee relations, leadership & communication topics. This proven content is ideal for your next staff meeting or classroom training session.
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ServiceSkills.com - Our powerful web-based training portal features award winning steaming video modules backed by quizzes, feedback, reminders & completion awards. Robust admin system empowers managers to assign eLearning courses, recognize performance gaps & track progress.
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Invite our experts to conduct your next customer care training class. From small group workshops with our certified trainers to Nancy's corporate speaking & association keynotes. Choose from a proven collection of customer relationship topics delivered to groups ranging in size from ten to over a thousand.
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