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Telephone Doctor customer service training
ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

Customer Service Training Online

Customer Service | Team Building | Mentoring

ServiceSkills.com is America’s premier communication skills training platform. Available via a hosted solution or as Learning Management System courseware for your LMS, these award-winning eLearning modules deliver proven techniques to help your team navigate challenging customer service, supervisory and peer communication situations. All the soft-skills tools needed to improve your organization’s Net Promoter Score (NPS).

Course topics cover the full spectrum of customer service, client retention, employee relations, team building, email etiquette, conflict resolution and management development topics. This all-inclusive system features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative management system empowers managers with the ability to monitor performance, recognize gaps and track progress. Request a demo code.

customer service training

ServiceSkills.com features eLearning access to more than 150 performance-enhancing training modules in these 13 best-selling series:

Learn why over 30,000 organizations depend on these techniques to empower their Customer Service Staff, CSRs, Call Center Agents, Technical Support Team, Admin Support & Help Desk Employees with the skills to succeed. Request a demo code.