The Newmarket Learning
Performance Management Series
What is your organization doing to equip your
leaders with the skills they need to handle complex managerial issues?
The Newmarket Learning brand offers powerful and innovative training courses
designed to improve the performance of your supervisors and managers. These turnkey
packages include chaptered DVD programs, comprehensive leader's guide and PowerPoint
presentations.
Select tab below to learn more about each title. Click photo for online preview clip.
Click here to request full length DVD preview delivered to your office.
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Delivering Feedback
Fixing Performance Problems
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$695 - includes 20 minute DVD-based training course, leader's guide, PowerPoint
Whether it’s at an appraisal or part of everyday interaction, delivering feedback is one of the most important, yet difficult skills an effective manager needs to develop.
Viewers will learn to:
- Be specific about the feedback they want to give – and about why they want to give it
- Explore the situation from the other person’s perspective
- Agree on the facts. What is actually happening and why? Focus on the facts, not on the person
- Be courteous and respectful. People are more likely to improve if they feel good about themselves
- Accept counter-feedback. Team members won’t focus on performance issues until they have addressed criticism directed at them
Your managers will learn to use the C.E.D.A.R. model to prepare for and engage in constructive feedback sessions.
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A.I.M. for Development
Setting Personal Development Objectives that Work
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$695 - includes 18 minute DVD training course, leader's guide, PowerPoint
Are your annual reviews and development meetings as effective as they should be? Too often, personal development plans can be regarded as nothing more than a chore by many managers.....an exercise in putting meaningless objectives down on some form.
This powerful DVD-based course will change all that.
A.I.M. For Development will help your managers to become effecting at learning how to A.I.M. for better development plans.
A.I.M. stands for:
- Aspirational - ask questions to find out what people want from their careers
- In Our Interests - ensure the objective is aligned with your organization's needs
- Measurable - agree on a yardstick to judge whether the objective is a success, so results are unambiguous
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A Question of Evidence
The Behavior-based Interview
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$695 - includes 22 minute DVD training course, leader's guide, PowerPoint
It's a fact. Some candidates shine at the interview but don't work out on the job. Interviewers can easily be impressed by a candidate's apparent abilities, but if they fail to probe into what that individual has actually achieved, they can fall into an expensive trap. They end up confusing experience with performance. This DVD-based training course explains the benefits of behavior-based interviewing. Behavior-based interviewing is a method of establishing that a candidate possesses the competencies you're hiring for based on evidence of past behavior. This method differs from other common interview techniques such as asking only hypothetical or biographical questions.
Interviewers will learn to:
- Plan, conduct and review interviews using a competency approach
- Prepare behavior-based questions and evaluate candidate replies
- Uncover evidence of past performance by using "the power of you"
- Make notes for post-interview reference and delivering feedback
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