On-Site Workshops
Comprehensive Half-Day Workshops
Invite our staff trainer to run your next customer service workshop. Telephone Doctor offers proven on-site training sessions for delivery at your organization. These comprehensive half-day workshops feature an interactive presentation delivered in a classroom format for up to 25 attendees per workshop. We use a trademarked combination of laughter and learning known as EnterTraining®. The advantage of this style is that workshop participants learn faster and retain the message longer. These sessions all subscribe to the notion that adults learn the best by hearing, seeing and doing.
Our Workshops Employ These Essential Instruction Techniques:
- Video Vignette Examples
- Instructor-led Presentations
- Interactive Group Activities
- Individual Skill Practice
- Note Taking and Workbook Exercises
Learn More About Our Popular Workshops:
- Customer Service Skills
- Exceeding Customer Expectations
- Internal Customer Service Skills
- Coaching For Managers
More Info:
To get more details, please contact our Workshop Coordinator Cheryl Thiede at 314-291-1012 or cheryl@telephonedoctor.com.
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Live Training
What our customers are saying
Your trainer was terrific! The class time flew by as we all laughed and learned how to represent our company better.
Time Warner Cable
Colorado
I would recommend the training to anyone and hope we can have more sessions in the future. Thanks again for a wonderful experience!
Valerie Rutterer
Washington University School of Medicine
St. Louis, MO