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Telephone Doctor customer service training
ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

Customer Service Tips Right From the Experts

Service Talk Newsletter

Improve your customer service and workplace communication with tips and techniques right from the experts! With the Telephone Doctor’s Service Talk Newsletter, you’ll get quick, easy to implement ideas that can quickly lead to more effective employees and improved communications with clients!

Enjoy these past Service Talk Newsletters.

Are You Guilty?

The Service Mentality

How NOT to Answer a Phone Call.

Seven Lingering Effects of Bad Customer Service

Email Frustrations

Are you Passive * Average * Or Proactive?

5 Costly Customer Service Mistakes in Business

Ownership Wins Every Time!


A Short Course on the Art of Apologizing.

Your Attitude – How successful are you?

Five Most Frustrating Voice Mail Phrases!

Back to Basics Good Old Common Sense Thoughts

“No Problem” is a Big Problem!

Warning! Contagious Condition and It’s Not the Flu!

TOP TEN Customer Service Mistakes

Five Ways to Sabotage Your Business