Login Password
Or Register
Telephone Doctor customer service training
ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

60 Second Service Lesson℠ | The Value of Tie-Downs

As we interact with customers, it’s important to build an atmosphere of agreement. One effective way to do this is to master the skill of using “tie-downs” in our conversations. Tie-downs are short, quick, follow up questions which help get your prospect or client in the habit of agreeing with you.

We invite you to share this complimentary 60 Second Service Lesson℠ with your team members.

eLearning training: This module is one of hundreds included on ServiceSkills.com, America’s favorite communication learning platform. To learn more, request a no obligation demo.

DVD training: If you’d prefer we send you samples of the new 2017 updated Telephone Doctor DVD series, please click here.