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ServiceSkills.com customer service elearning

Using Competencies Successfully

Using Competencies Successfully: Communicating the Way We Want People to Work

How well do the people in your organization know and apply your competency framework? This program was developed following consultations with our customers who told us that their competency frameworks were not always understood or used successfully. Competencies make explicit the way your organization wants its people to work. Using Competencies Successfully illustrates how to use them in appraisals, in promotion interviews and for self-development.  

Individual course package is $990 – order the Complete Newmarket Learning Management Package for $2,990

The Newmarket Learning℠ Series 6-Pack is only


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