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ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

Setting Performance Objectives

Gaining Commitment: Setting Performance Objectives That Work

Performance objectives can be as specific, agreed upon and as time-bounded as you like, but unless they are actually achieved, they’re useless. This course provides new insights into getting team members emotionally and intellectually engaged in achieving their objectives. The manager plays a key role in engaging their people so that they want to achieve their agreed objectives. Managers also need to be able to explain how what they are doing fits into the overall corporate goals.

Individual course package is $990 – order the Complete Newmarket Learning Management Package for $2,990

The Newmarket Learning℠ Series 6-Pack is only


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