Press Releases

Read about Nancy returning to the LUXURY TRAVEL EXPO in VEGAS.


Join nationally recognized multi-media radio talk show host and award winning producer Patricia Raskin, host of the Positive Business show when she interviews Nancy Friedman, author and speaker on sales, customer service and communication skills. Nancy is president and founder of Telephone Doctor Customer Service Training. She will discuss her new book, How to Get Customers Swearing BY You, Not AT You and offer listeners customer service tips and ideas all geared toward keeping the customers you worked so hard to get. Nancy has appeared on national talkshows including Oprah, Today Show, CNN, and Good Morning America.

Don't miss this amazing live interview with Nancy Friedman on AM 790 February 11 at 4:30PM and streamed live on www.790business.com.


Brainstormin' Guests
Tuesday February 08, 2011
10:00 AM

By Billy the Brain

TV stars Suzanne Somers from Three's Company and Wayne Rogers from M*A*S*H will be my guests on Brainstormin' with Billy the Brain. We'll catch up with what each is doing after their TV careers.

Nancy Friedman, the Telephone Doctor, prescribing how we can improve our telephone service across all businesses.

Listen On-Line to the interview of Nancy Friedman BrainstorminOnline.com.


WPRV Friday FEBRUARY 11 4:30PMET

Tune in to Nancy Friedman on Positive Business with host, Patricia Raskin on AM 790 and streamed live on 790business.com Friday, February 11 at 4:30PM.

Join nationally recognized multi-media radio talk show host and award winning producer Patricia Raskin, host of the Positive Business show when she interviews Nancy Friedman, author and speaker on sales, customer service and communication skills. Nancy is president and founder of Telephone Doctor Customer Service Training. She will discuss her new book, How to Get Customers Swearing BY You, Not AT You and offer listeners customer service tips and ideas all geared toward keeping the customers you worked so hard to get. Nancy has appeared on national talkshows including Oprah, Today Show, CNN, and Good Morning America.

Listen Here to the recorded version


Recent interview on KFNN 1510 Financial News Radio
Listen here for the recorded version