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Telephone Doctor customer service training
ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

Six Cardinal Rules

Six Cardinal Rules of Customer Service

Learners will be introduced to the men and women responsible for originating some of the worst customer service habits which plague the planet today. Watch Joanie Jargon baffle her caller with an unending array of internal codes and abbreviations. See Bob Backwards put his paperwork before his customers. You’ll recognize each inductee and your team will want to avoid duplicating their error.

Order the Complete 12 DVD Telephone Doctor Customer Service Skills Library for $3,490.