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Telephone Doctor customer service training
ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

Essential Telephone Skills

Telephone Skills & Customer Service Training

Addresses ten simple yet crucial skills which form the very foundation for delivering exceptional customer service on the phone. Topics include answering a business call, placing callers on hold, offering spoken feedback signals, avoiding excuses, being aware of mouth noises and regain control of the conversation.

Order the Complete 12 DVD Telephone Doctor Customer Service Skills Library for $3,490.