Service Mentality

The Basics of Excellent Customer Service

Apart from the actual skills and techniques, why is it that some people seem like 'naturals' when it comes to providing great service? This program identifies and highlights the basic characteristics and traits of people who demonstrate excellent customer service.  Purchase price $495.

Package includes:

  • chaptered DVD featuring closed captioning
  • 22 minutes running time
  • comprehensive leader's guide
  • 25 desktop reminder cards
  • accompanying powerpoint
  • 1-year workbook distribution rights
  • 10 year guarantee against DVD defects

Save nearly 50% - order the Complete 18-Module DVD Library!

Only $4,490
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