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ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

Latest "Keynote Addresses – Customer Service" Posts

Crowd Favorite Telephone Doctor Returns for SEMA Education Days

By Michael Hart

  friedman
Nancy Friedman, the “Telephone Doctor.”
   

Nancy Friedman, the “Telephone Doctor” and a crowd favorite at the SEMA Show, will offer her session, “Have You Asked Your Customer to Marry You? (Are You Really Engaged?),” twice during SEMA Education Days. Friedman spoke with SEMA about what attendees can expect from her sessions. 

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Posted in Keynote Addresses - Customer Service, Keynote Speaker, Motivation & Attitude Training, Telephone Service Training, Telephone Training

Thank you FSAC

Nancy Friedman delivered an inspiring customer service keynote presentation to the Funeral Service Association of Canada in St. John’s, Newfoundland this week.

Would you like information on Nancy’s Keynotes & Corporate Speaking for your next conference or corporate meeting?

Customer Service Expert Nancy Friedman is one of America’s most sought after Keynote presenters on the topics of client retention, loyalty and customer experience.  

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Posted in Call Center Training, Communication Skills Training, Customer Service Communication, Keynote Addresses - Customer Service, Keynote Speaker, Motivation & Attitude Training, Personnel Training, Telephone Service Training, Workshops on Customer Service