10th Training Series Available
on ServiceSkills Learning Platform!
Hi Friends,On Monday, November 16th we’re releasing an all new online training series titled, “How To Be A Terrible Team Member.”
I invite you to be amongst the first to review this new series.
“How To Be A Terrible Team Member” explores nine common dysfunctional workplace behaviors which are sure to frustrate and annoy coworkers.
You know that helpless feeling when attending a poorly organized office meeting? One with no structure or meaningful objective? Frustrating, isn’t it?
Meetings are so unpopular that one recent poll showed that about half of the people surveyed admitted they’d rather stand in line at the DMV than sit through another meeting.
Many years ago, Alan (Ace) Greenberg sent me a complimentary autographed copy of his new book,Memos from the Chairman. I was curious as to why he would do that – having never met him… but his note was paper clipped to a page which explained why he did.
The page he paperclipped was an article I had written a few months earlier that ran nationwide.(In this case “the Chicago Sun Times – Phone Dr.
This instant customer service, team building, conflict resolution, leadership and communication training library will make your organization a world-class service provider!
Get The Works! and equip your organization with the skills & strategies to increase customer loyalty, reduce client attrition, improve teamwork and manage more effectively. A turnkey employee development training library.
Team Building, Conflict Resolution & Mentoring
What To Say When Workplace Communication Training DVD Series
Problems with workplace communication will lead to low productivity, high stress and stalemate between co-workers. Apathy or the status quo isn’t an effective strategy.
Introducing the What To Say When Workplace Communication Training DVD Series.
Human Resource expert Hugh Murray shares the tactics and logic needed to navigate a wide variety of workplace relationship dilemmas.
By Nancy Friedman, the Telephone Doctor
It’s that time of year again. Everyone’s busy, stressed out and short of time. It can be easy to forget to thank folks. It shouldn’t be. However, sadly, it is.
We can usually remember to thank our customers. And we probably don’t have any trouble thanking family.