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Telephone Doctor customer service training
ServiceSkills.com customer service elearning
ServiceSkills.com customer service elearning

Customer Loyalty Training Package

This instant customer service, team building, conflict resolution, leadership and communication training library will make your organization a world-class service provider!

Get The Works! and equip your organization with the skills & strategies to increase customer loyalty, reduce client attrition, improve teamwork and manage more effectively. A turnkey employee development training library.  This powerful collection contains our six best-selling DVD-based series, leader’s guides, PowerPoints® and all supporting material.  Save 60%. This instant customer service, leadership and communication training library is only $6,990.

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Maximize your savings when you purchase all six of these best selling training series which includes.

  • Telephone Doctor® Complete DVD Training Library (18 DVD Courses) – Our flagship training collection. America’s favorite communication training series hosted by customer service expert Nancy Friedman. Validated by millions of learners, these courses cover the full spectrum of customer care.  
  • What to Say When℠ Series (30 modules on 4 DVDs) – Team Building, conflict management and communication courses featuring Human Resource expert Hugh Murray. Just-in-time training modules provide skills which your staff can implement immediately to best navigate challenging workplace issues. 
  • Service Matters℠ Series (12 modules on 2 DVDs) – Learn from six service superstars who share their stories, strategies and opinions about providing world class customer service. This “peer perspective” provides your staff with a unique learning experience.
  • Service Sims℠ Series (12 modules on 1 DVD) – Engaging simulations feature wrong-way service situations followed by two distinct path choices. Learners are challenged to think through each situation before it happens to them in the real world. 
  • Newmarket Learning℠ Management Development Series (6 DVD Courses) – Managers, supervisors and leaders will benefit from proven strategies to help them to best handle challenging personnel issues. Course topics include Coaching Questions, Delivering Feedback, Personal Development, Using Competencies, Behavior-based Interviewing and Improving Performance. 
  • Houndville℠ Human Resource Series (10 modules on 1 DVD) –  Presents common workplace dilemmas in a colorful and lighthearted way.

Save 60% – only $6,990 for this turn-key employee development training library.

Order Now!

Download our free eBook on Customer Service Excellence!